ABOUT US
We believe in helping create more desirable workplaces. And we’re helping landlords in over 43,000,000 square feet nationwide do just that.
Employees today have different needs than the employees of the past. They crave connection and community, which they have been missing while working from home. It is human nature to connect. Experts agree that we are social animals and crave community. This is where our unique events and experiences come into play. As employees return to the office, this community experience becomes more important than ever.
Our specialists use these guiding principles when creating each personalized program of events and experiences in order to achieve the ultimate tenant or employee experience at each event. Our events are thoughtfully curated, with each experience delivered with a personal touch and customized to meet every client’s particular needs.
WHY OUTSOURCE?
There is a misconception around the idea that anyone can plan tenant events. But there is a talent to the craft of creating the right experiences in a way that is strategic and intentional. It takes skill, expertise, and on-going training to develop events that delivers real results. We have been in the CRE industry for 30 years in multiple capacities, in tenant and employee engagement for 20 years, have executed over 3,000 events, have worked in more than 130 buildings, serving countless landlords and employers in over 40 million rsf. You will never find anyone more qualified.
There is also a fallacy around the assumption that doing it yourself costs less. TBPS understands how to maximize your budget for each event. We know how to work with vendors to properly amortize food and beverage quantities, to reduce costs based on our buying power, and to eliminate fees for services you really don’t need.
Also, because of our ability to amass a portfolio in a single market through multiple clients, we have greater buying power than any individual landlord or company could accrue on their own. This allows us to work with vendors to design unique experiences that they would not normally provide to a single or one-off customer. It also gives us the opportunity to demand the best pricing so that you realize the greatest bang for your buck.
Finally, we have a higher level of accountability. Designing tenant experiences is all that we do. It is what we live and breathe, day in and day out. Because it is our business, we have a vested interest in staying ahead of what is coming around the bend in this industry. Our ideas stay fresh, our team members have resources, and we are caused deliver results lest we fade into oblivion.
WHY A BOUTIQUE FIRM?
TB Premier Services is a boutique woman-owned firm that offers specialized services with a high level of expertise. We’re focused on efficiency and prioritize quality over quantity.
We are the perfect size to offer the right level of support but also small enough to remain nimble and able to mobilize very quickly. We never employ a conveyor belt approach to creativity the way larger firms often do. We develop events and experiences that are tailored to you and are never cookie-cutter.
At TB Premier Services, everyone knows your name. You can be assured that your call, text or email won’t get lost in the mix. And you always have direct access to an owner of the company whenever you need it. The buck stops at the top and you can always reach the key decision makers to quickly address your needs.
WHERE ARE WE WORKING CURRENTLY?
TB Premier Services is proud to provide our tenant experience and event services to clients in Chicago, Milwaukee, Minneapolis, Dallas, Austin, Atlanta, Boston, Raleigh, Miami, Seattle, and San Francisco.
Look for us in more markets coming soon.
OUR OWNERS
FOUNDER AND PRESIDENT
Laura DeRousse
TB Premier Services, Inc. was founded by its President Laura DeRousse, a former property manager in the downtown Chicago commercial real estate industry for more than a decade where she managed some of Chicago’s highest profile Class A office buildings including Prudential Plaza and 333 West Wacker Drive. In the competitive real estate industry, marketing, gifting and customer service are paramount and it was here that Laura first learned the art of executing original and distinctive events and gifting programming for this market. TB Premier Services brings expertise in this arena for a wide variety of commercial and residential properties, as well as the brokerage community serving these properties. She brings style, sensibility and passion to each individual project she coordinates. Through her many years of curating experience programming for clients and their tenants, she has developed expertise in the nature of people and community building. She is driven to understand human nature, sociology, and the emotional triggers of decision making in order to deliver programs that work.
OWNER AND Vice president
David DeRousse
Vice President, David DeRousse, has over 20 years of sales and customer service experience, managing clients of all types and sizes. His experience lends itself to the highest level of account management and service. He brings perspective and dedication to every project at TB Premier Services and is accessible and accommodating to our client’s service needs. In his work with serving clients for so many years, David has become a student of human behavior and understands deeply the conditions that influence that behavior. This enhances the company’s ability to create and manage the kinds of programs that truly build emotional connections.